Quality Healthcare question

A prevalent form of misunderstanding by quality improvement teams is to accept the notion that human errors cause most of the harm to patients. Is this true? Why or why not?

Review the following scenario and justify your discussion about it.

A senior physician is tired of getting too many alerts and warnings while using Electronic Medical Records (EMR) system. He disables the alarms because he is confident about what is doing. He does not need these repeated warnings. Then a junior physician uses the EMR in the next shift. She does not know that the alarms are disabled. She prescribes a wrong medication because the system did not warn her that her new prescription was incompatible with the current medications being taken by the patient. The patient condition kept getting worse.

 

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